Phoenix assigns a direct inside salesperson to your account and we pride ourselves on excellent customer service. Our customers are our most important asset and we feel it is essential that we develop strong relationships with our customer base. It is through these relationships that we are able to gain an understanding of and appreciation for our customer needs and supply the level of service that our customers desire.
On Phoenix annual customer survey, our average rating has always been "Excellent" and has historically exceeded 9 out of a possible 10 every year on the category of customer relations. This includes the subcategories of 1) Response to Phone Calls, 2) Helpfulness of Service Reps, and 3) Ability to Communicate.
We sincerely thank you for your interest in Phoenix Metal and look forward to establishing a successful business relationship with your company.
Our Sales Staff
(716) 483-2122 x207
(716) 483-2122 x212
Executive Vice President
(716) 483-2122 x208